Wingly ("Wingly", "we", "us", "our") operates the Wingly mobile application and the website at wingly.zeenotech.com (together, the "Service"), a platform for booking verified companions for events, outings, and social occasions. This Privacy Policy explains what information we collect, why we collect it, how it is stored and protected, and the choices you have. By using Wingly, you agree to the practices described here.
We collect information you provide directly, information generated by using the Service, and information from third parties involved in delivering the Service (such as payment gateways).
To keep Wingly a trustworthy platform, every user who wants to list themselves as a companion must complete identity verification:
These documents are reviewed manually by our verification team and are used only to confirm identity and platform eligibility. They are never displayed publicly and are not shared with other users.
We do not sell your personal information. We share information only in the following circumstances:
| Who | What's shared & why |
|---|---|
| Other users (companions/seekers) | Once a booking is mutually confirmed, your name and phone number are shared with the other party so you can coordinate. Your KYC documents, Aadhaar details, and payment details are never shared with other users. |
| Payment gateways (Razorpay, PayU) | Payment amount and order details, to process your payment securely. These providers have their own privacy policies governing how they handle payment data. |
| Cloud storage & infrastructure providers (e.g. AWS) | Encrypted storage of documents, photos, and app data. |
| Law enforcement / legal requests | Where required by applicable law, court order, or to protect the rights, safety, or property of Wingly, our users, or the public. |
All in-app payments (bookings, wallet top-ups, subscriptions) are processed through Razorpay and/or PayU, both licensed Indian payment gateways. When you make a payment, your card/UPI/net-banking details are entered directly with the payment gateway and are governed by their respective privacy and security policies. Wingly receives only the payment status and transaction reference, not your full payment credentials.
No method of transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.
We retain personal information for as long as your account is active, and for a reasonable period afterward to comply with legal, accounting, dispute-resolution, and safety obligations (for example, retaining booking and verification records to investigate reports of misconduct). When no longer required, data is deleted or anonymized.
You can:
To request account deletion: use our Delete My Account form, or email us at care@zeenotech.com with the subject "Account Deletion Request" from your registered email address. We will process deletion requests within 30 days, except where we are required to retain certain records by law (e.g. payment records for tax purposes, or records related to an active safety investigation).
Wingly is intended solely for users aged 18 years and above. We do not knowingly allow anyone under 18 to create an account, and identity verification is used to help enforce this. If we become aware that a user is under 18, we will suspend the account and delete associated data, subject to legal retention requirements.
The Service is not directed at children, and we do not knowingly collect personal information from anyone under 18.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app or by email, and update the "Last updated" date at the top of this page. Continued use of Wingly after changes take effect constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how your information is handled, contact us:
Email: care@zeenotech.com
Phone: +91-XXXXXXXXXX
Website: wingly.zeenotech.com
Operated by: Zeeno Tech